Frequently Asked Questions

  • What are the check-in times for boarding?
    • Monday-Friday 7:30 am to 2:00 pm, Saturday 9:00 am 10:00 am.
    • Pick-ups only Sunday 4:00 pm – 5:00 pm
    • Before or after hours arrangements are available by appointment.
  • What are the pickup times for boarding?
    • 7:30 am – 5:00 pm Monday – Friday (Checkouts after 12 pm M-F will be charged and additional day)
    • 9:00 am – 12:00 pm Saturday
    • 4:00 pm – 5:00 pm Sunday
  • How can I make reservations?
    • We take reservations by phone only.
  • What vaccinations are required for my dog or cat to board?
    • Current vaccinations are required: DHLPP, Rabies and Bordetella.
  • What is your cancellation policy?
    • A 48 hour notice is required during the summer season and holidays.
  • My pet takes several medications. Will you give my pet these medications?
    • Our boarding staff will give the required medications in the prescribed doses to your pet.
  • Can I come in for a tour?
    • Tours are offered Monday through Friday from 9 am – 3 pm.
  • Does your boarding facility fill up?
    • Yes, quite frequently we are full. Please call in for a reservation.
  • Do I need to bring bedding, toys or treats from home?
    • Bowls and beds are provided. You may opt to bring a special toy.
  • Can I call to check on my pet while he/she is at your facility?
    • Absolutely!
  • What are the cat accommodations like?
    • Our cat condos have large windows facing outside that overlook nature. They have large perches to people watch or recline in their suites and take in a movie!
  • Do you offer group play for boarding dogs?
    • No, we do not offer group play time. Each dog is given individual outings in our gravel yard four times each day.
  • Do you offer day boarding?
    • Yes! Day boarding is offered Monday – Friday from 7:30 am to 5:00 pm.